My most popular blog post to date is last September's on "Extra Signals." In it, I provided examples of the benefits of "extra" signals like the color coding for the "Send" button in gmail. I still muse over these daily applications of the science of consequences, so here's a not-entirely-whimsical suggestion as a follow-up.
Clear and efficient communication is especially critical for airplane-control tower conversations, among others. We all know from movies and TV that "over" is a standardized signal
that the speaker is ready to become a listener. How about bringing this into our ordinary phone conversations?
Speaker 1: Yadda, yadda, yadda . . . And by the way, I wonder how your daughter's been doing with that. Over.
Speaker 2: Well, she yadda, yadda, yadda . . .
If anyone tries this, let me know how it goes! Over and out.